CHAPTER 4. QUALITY ASSURANCE (QA)

TB 750-25

CHAPTER 4

QUALITY ASSURANCE (QA)

4-1. General. The QA program, in accordance with AR 750-43 and the USATA SOP

702-1, assures that a standard system for TMDE support activities providing C&RS is

maintained. The QA program assures calibration and repair program compliance,

measurement accuracy, technical proficiency, product quality, and customer satisfaction.

4-2. QA Inspections

a. All activities inspected will be rated as to pass or fail. At the discretion of the

inspection team chief, a failing rating can result in the suspension of calibration support

by the inspected activity.

The functional areas subject to inspection include

management, operations, RADIAC, safety, facilities, and external support. One of the

following ratings are assigned to each functional area reviewed:

(1) No Deficiencies: Functional areas meet prescribed requirements.

(2) Deficiencies-None Failing: Performance did not meet prescribed requirements, but

were corrected and verified by the inspection team.

(3) Deficiencies-Failing, Resolution Required: Assigned when one or more

findings exist which are not or cannot be corrected for verification by the inspection

team.

(4) Deficiencies- Failing; Correction Verified: Assigned when one or more

findings exist, but were corrected and the corrected findings were verified by the

inspection team.

(5) Deficiencies-Failing; Reinspection Required: May be assigned when one or

more critical findings exist, or the severity of a finding indicates the need for

reinspection. Furthermore, a rating of "deficiencies: failing; reinspection required" may

be the basis for recommending that instrument support operations be discontinued until

the deficiency/deficiencies are corrected. A rating of "deficiencies-failing; reinspection

required" will be assigned by the QA inspection team chief. Unresolved issues are

presented to the Director, USATA, for resolution.

b. Critical Finding. Critical findings that can cause an organization to fail overall,

or in a functional area, are:

(1) Failure of an end item to meet specifications.

(2) Loss of measurement traceability.

(3) Significant safety or health hazard.

4-1